Consultancy Services

Consultancy Services

Consultancy Services

We respond to calls with Empathy and professionalism.

We follow agreed SOPs and SLAs to ensure QOS.

Provide personalized business support focusing on first-rate interaction, quality engagement and service excellence.

Agent ready to receive call

Agent has passed training and quality checks to receive customer calls on behalf of the client

Agent receives call

Agent trained and aware of SLAs to answer calls and return calls
Customer notified of call recording for QA purposes

Faqir Syed Faisal ud Din

A smooth experience followed by a call quality feedback call
Call quality feedback analyzed to spot process weakness and address customer concerns
Call quality analysis shared with client to agree process change where necessary

Have a Project on mind?

We can help you bring your ideas to life. Let’s talk about what we can build and raise together.

Let us together build a flourishing business

When connected with us, you aren’t growing your business alone. We have your back and put in our best to contribute to the growth of your entire team and organization. So, if you are looking for the right agency that’ll help you build a good online presence and bring in more conversions and revenue, we are right here!