Service Details
Business Process Outsourcing & Digital Presence Management
We offer BPO services that help you delegate non-core tasks so you can focus on growth. From managing CRMs to handling customer support and content operations, our remote teams operate as an extension of yours. We also help maintain your digital presence across platforms—ensuring consistency, responsiveness, and professional engagement at all times.
Remote professionals handling administrative tasks like scheduling, data entry, bookkeeping, and travel arrangements with confidentiality and efficiency.
Managing leads, updating records, running reports, and coordinating follow-ups within CRMs like Salesforce, HubSpot, Zoho, and ERP systems.
Uploading and formatting blogs, web pages, or product listings; moderating community forums and user-generated content on websites or social channels.
Managing shared mailboxes, responding to inquiries, handling ticketing systems (Zendesk, Freshdesk), and providing live chat support.
Maintaining business listings across directories (Google, Yelp, Bing), responding to reviews, and ensuring consistent NAP (Name, Address, Phone) data.
Using tools like Buffer, Hootsuite, or Meta Business Suite to publish and monitor posts, respond to comments/messages, and flag emerging issues.
Routine website backups, security monitoring, plugin/theme updates, uptime tracking, and monthly performance reports with insights and recommendations.
